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Refund policy

Your order may be exchanged with another item of your choice within (7) days of receipt. If (7) days have gone by since your purchase, unfortunately we can’t offer you an exchange.

To be eligible for a return:-
  • All items must be in brand new condition, unwashed, unworn and unused
  • It must be in the original packaging
  • To complete your exchange, we require a proof of purchase.
  • Your items will be inspected and you will be notified of the approval or rejection of your return.
Note:-
  • Customers are responsible for return delivery charges for all returns.
  • We do not offer any refund.
  • No Cancellation: once an order has been placed and payment has been processed, it can’t be canceled or modified.

If you would like to schedule a return, please email our team at info@clwdnine.com to arrange your return.